Privacy Policy

EURO IMPEX UTENA, UAB  •  GDPR / EU-ready  •  Last updated: 2025-12-29

1. Introduction

EURO IMPEX UTENA, UAB (“we”, “our”, or “the Company”) respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, and protect information when you use our websites, internal systems, and related services.

2. Data We Collect

Depending on the context, we may collect and process:

  • Contact data (e.g., name, email address, phone number)
  • Order-related data (e.g., inquiries, order notes, delivery details)
  • Account and access data (e.g., login events, role/permissions)
  • Technical data (e.g., IP address, browser/device information, timestamps)
Important: If Google APIs are used (e.g., Gmail), access is requested only to perform the specific functionality described in this policy.

3. How We Use Data

We use collected data for legitimate business purposes, such as:

  • Processing and administering orders and customer communications
  • Providing customer support and handling returns/claims
  • Operating, maintaining, and improving our internal systems
  • Ensuring security, fraud prevention, and audit/logging
  • Complying with legal obligations (e.g., accounting, reporting, dispute handling)

4. Google APIs (OAuth / Gmail)

Our application may use Google OAuth and Google APIs (including Gmail API) to help automate and manage order-related communication.

4.1 What we do with Google data

  • Send emails on behalf of an authorized user (e.g., order confirmations, replies)
  • Read email content only when needed for customer support/order processing workflows

4.2 Limited Use

We comply with the Google API Services User Data Policy, including the Limited Use requirements. In particular:

  • We do not use Google user data for advertising.
  • We do not sell Google user data.
  • We do not share Google user data with third parties except as necessary to provide the service or comply with law.
  • We limit access to the minimum scopes required for the intended functionality.

4.3 Storage and access

Google data is stored only as needed to operate the service and is protected through access controls. Where possible, we avoid storing email content and rely on ephemeral processing.

If you grant Gmail permissions, you can revoke access at any time from your Google Account settings.

5. Sharing & Disclosures

We may share personal data only when necessary and lawful, for example:

  • With service providers who help us operate the service (e.g., hosting), under confidentiality obligations
  • When required by law, regulation, or valid legal process
  • To protect our rights, security, and systems

6. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, including legal, accounting, or reporting requirements.

7. Security

We implement technical and organizational measures designed to protect personal data, including access controls, authentication, and monitoring. No method of transmission or storage is 100% secure, but we continuously improve our safeguards.

8. Your Rights (GDPR)

Subject to applicable law, you may have the right to:

  • Request access to your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Data portability (where applicable)

To exercise your rights, contact us using the details below. We may need to verify your identity before processing requests.

9. Contact

EURO IMPEX UTENA, UAB
Email: shop@euroimpex.lt
Website: https://euroimpex.lt

If you believe we have not addressed your concerns, you may also have the right to lodge a complaint with your local data protection authority.